The full Troubleshooting and Meter Skills class, now live online

Learn the same normal two-day instructor-led content from anywhere and help us beta-test the new Troubleshooting Simulator. These online beta classes focus on fire alarm and security service work. Three limited cohorts start at $300 per student before pricing returns to $1,000.

Live on Zoom
8:00 a.m. – 5:00 p.m. Central
Two full days

Troubleshooting and Meter Skills course icon

Choose your beta class

Every cohort covers the normal $1,000 two-day fire alarm and security curriculum. Earlier cohorts receive the largest discount because they are the first students to exercise the new simulator and give us structured feedback.

Beta Class 1

August 27 – 28, 2026

Normally $1,000

$300

per student

Save $700

  • Target cohort: 10 students
  • Live Zoom instruction
  • First simulator beta cohort

Reserve Beta 1

Multiple students may be registered in one order.

Beta Class 2

September 1 – 2, 2026

Normally $1,000

$400

per student

Save $600

  • Target cohort: 15 students
  • Live Zoom instruction
  • Second simulator beta cohort

Reserve Beta 2

Multiple students may be registered in one order.

Beta Class 3

September 15 – 16, 2026

Normally $1,000

$500

per student

Save $500

  • Target cohort: 20 students
  • Live Zoom instruction
  • Final discounted beta cohort

Reserve Beta 3

Multiple students may be registered in one order.

The same practical curriculum

This is not a shortened webinar. It is the normal live, instructor-led Troubleshooting and Meter Skills class delivered remotely over two full days.

Understand the circuitBuild a working understanding of voltage, current, resistance, series and parallel circuits, and the faults that compromise them.

Use a meter safelyLearn when and how to use voltage, resistance, continuity, current, manual range, min/max, and other useful meter functions.

Build a stronger service departmentHelp service technicians diagnose faults efficiently, reduce unnecessary parts swapping, protect recurring revenue relationships, and support healthier service gross margins.

Trace ground faults through waterSee how a ground fault can travel through water and learn a practical method for isolating where the unwanted path is occurring.

Find grounds using voltageLearn how voltage measurements can make ground faults easier to locate than resistance measurements do.

Diagnose difficult faultsWork through opens, shorts, reverse polarity, intermittent faults, weak faults, and multiple simultaneous problems.

Follow a repeatable processReplace guessing and unnecessary parts swapping with a disciplined troubleshooting method that narrows the problem quickly.

Read control circuitsPractice interpreting basic one-line DC electrical diagrams and understanding how relays are configured.

Focused on fire alarm and securityThese two-day online beta classes do not include the additional BAS-specific training aids used in dedicated in-person BAS classes. The online simulated versions of the BAS training aids are still in-progress.

What makes this a beta?

The instruction is the same content taught in the normal two-day fire alarm and security versions of the in-person class. The new part is how students practice. Instead of everyone sharing one physical Troubleshooting Station, these cohorts will be the first live classes to use the new online Troubleshooting Simulator, which replicates real-world electrical troubleshooting experiences in a browser.

Although it has been tested, you may encounter some rough edges in the simulator. We will ask for candid feedback so we can improve it before regular online classes begin.

The simulator license is valid for one year beginning on the first day of class. You may experience periods of interruption as we continue to improve the simulator and add new functionality.

  • Live instructor guidance throughout both days
  • Fire alarm and security service focus
  • Real-time simulator troubleshooting exercises
  • One-year simulator license
  • Structured feedback during the class
  • 16 hours of instruction
  • Normal price after beta: $1,000 per student

Pick the dates that work for you

The earliest cohort receives the deepest discount. Registration for each cohort closes when its target enrollment is reached or the class begins.

View beta classes