Privacy Policy
Updated November 7, 2024
Field Sim LLC ("Field Sim," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains your rights regarding information that identifies or can be used to identify you as an individual (“Personal Information”). It describes how we collect, use, and disclose your Personal Information when you use our websites, courses, products, and services (collectively, the "Services"). It also explains how you can manage our use of your Personal Information and how you can contact us with questions.
By using our Services, you agree to the collection and use of Personal Information in accordance with this Privacy Policy.
I. Scope of Policy
This Privacy Policy applies to individuals who interact with us, including customers, visitors to our websites, users of our training courses, and users of our products or services.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically.
II. Collection of Personal Information
We collect Personal Information about you in various ways:
- Information You Provide: When you contact us, register for an account, make a purchase, or otherwise interact directly with us.
- Information from Your Use of Our Services: Including device information, usage data, and cookies when you visit our websites or use our courses.
- Information from Third Parties: Such as your employer or training resellers if they provide information about you.
- Public Information: Information you make public on social media or other platforms.
Our Services are intended for individuals 13 years or older. We do not knowingly collect Personal Information from children under 13. If we become aware that a child has provided us with Personal Information, we will delete it promptly.
III. Types of Personal Information We Collect
We may collect the following categories of Personal Information:
- Personal Details: Name, preferred name, and photograph.
- Contact Information: Address, telephone number, email address, and social media profiles.
- Account Information: Username, password, and security details.
- Commercial Information: Information about your business, such as company name, address, phone number, and website, and your manager’s name and email address.
- Transactional Information: Purchase records, payment details, billing, and shipping addresses.
- Usage Data: Device type, IP address, browser type, operating system, pages visited, and interaction with our Services.
- Course Data: Course usage statistics, assessment scores, and progress.
- Communications: Feedback, comments, survey responses, and other communications with us.
IV. Use of Personal Information
We use your Personal Information for the following purposes:
- Providing Services: To operate, maintain, and provide you with our Services.
- Improving Services: To understand how you use our Services and to make enhancements.
- Communication: To respond to your inquiries and send administrative information.
- Marketing: To send promotional materials and updates about our Services. You can opt-out at any time.
- Business: To manage sales, finances, and vendors.
- Security: To protect our Services and detect and prevent fraud.
- Legal Compliance: To comply with legal obligations and resolve disputes.
Field Sim may publish your comments in our emails, advertisements, and on our Services.
As permitted by applicable law, we do not treat deidentified data or aggregate consumer information as Personal Information, and we may elect not to treat publicly available information as Personal Information.
Your Rights:
You have the right to opt out of marketing communications. To exercise this right, please log in to your account and visit the privacy settings page in "My Account" at https://training.fieldsim.com/my-account/privacy-choices.
You have the right to opt out of having your comments published. To exercise this right, please log in to your account and visit the privacy settings page in "My Account" at https://training.fieldsim.com/my-account/privacy-choices.
V. Sharing of Personal Information
We may share your Personal Information with:
- Service Providers: Companies that assist us with our business operations, such as payment processing and customer support.
- Business Partners: Your employer or organization if your access is through a corporate account.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Your Consent: When you agree to share your information with third parties.
VI. Cookies and Similar Technologies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
Web beacons are electronic images (sometimes called single-pixel gifs) that are set by our third party service providers.
A tracking pixel is an HTML code snippet which is loaded when a user visits a website or opens an email. These pixels are used to track user behavior and enable us to associate responses to our emails and digital advertisements placed by us or such service providers on third party websites with you and your account and/or compile aggregated statistics to analyze the effectiveness of our digital advertisement campaigns.
We use cookies, web beacons, tracking pixels, and other tracking technologies (collectively, "Cookies") to collect information about your browsing activities and to distinguish you from other users of our Services. In some cases, we provide Service users’ email addresses to the service providers to assist in this process.
Types of Cookies We Use:
- Necessary Cookies: Required for the operation of our Services.
- Performance Cookies: Collect information about how you use our Services.
- Functionality Cookies: Remember choices you make to improve your experience.
- Targeting/Advertising Cookies: Collect information about your browsing habits to make advertising relevant to you.
How We Use Cookies:
- To recognize you when you return to our Services.
- To determine the effectiveness of our advertising campaigns.
- To analyze our traffic and user behavior.
Your Choices:
- Browser Settings: You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies.
- Opt-Out: Visit industry opt-out sites like Network Advertising Initiative or Digital Advertising Alliance to opt-out of interest-based advertising.
VII. Third-Party Services – General
We may employ third-party companies and individuals who help:
- Facilitate our Services.
- Provide Services on our behalf.
- Perform Service-related services.
- Analyze how our Services are used.
These third parties may have access to your Personal Information in order to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Data Sharing for Advertising Purposes
We engage in targeted advertising and use conversion tracking to measure the effectiveness of our advertising campaigns.
When you provide us Personal Information, we may use and disclose certain Personal Information that you provide for such purposes in a way that may constitute selling and/or sharing, as well as processing of your Personal Information for purposes of targeted advertising.
Your Rights
- Opt-Out of Targeted Advertising: You can opt-out of targeted advertising by visiting the following links:
- Do Not Sell or Share My Personal Information: If you are a California resident, you have the right to opt-out of the sale or sharing of your Personal Information. To exercise this right, please contact us using one of the methods in Section XVII below.
VIII. Third-Party Services – Specific
Bing Analytics
We use Bing Analytics to track and analyze user behavior on our Services.
- Data Collected: Information about your visits to our Services and interaction with our ads, including IP address, browsing activity, and other data.
- Learn More: For more information, visit https://bing.com/webaster.
- Opt-Out: You can opt-out by adjusting your browser settings.
Meta Insights
We use Meta Insights to track and analyze user behavior on our Services.
- Data Collected: Information about your visits to our Services and interaction with our ads, including IP address, browsing activity, and other data.
- Learn More: For more information, visit https://www.facebook.com/privacy/policies/cookies.
- Opt-Out: You can opt-out by adjusting your browser settings.
Google Analytics
We use Google Analytics to understand how users interact with our Services. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.
- Data Collected: Information about your visits to our Services and interaction with our ads, including IP address, browsing activity, and other data.
- Learn More: For more information, visit https://google.com/analytics.
- Opt-Out: You can opt-out by adjusting your browser settings.
Google reCAPTCHA
We use Google reCAPTCHA to protect our Services from spam and abuse. It collects hardware and software information, such as device and application data, and sends it to Google for analysis.
- Data Collected: Device information, IP address, and user behavior.
- Learn More: Your use of reCAPTCHA is subject to Google’s Terms of Service, available at https://policies.google.com/terms, and Google’s Privacy Policy, available at https://policies.google.com/privacy.
hCaptcha
We use hCaptcha to protect our Services from spam and abuse. It collects hardware and software information, such as device and application data, and sends it to hCaptcha for analysis.
- Data Collected: Device information, IP address, and user behavior.
- Learn More: Your use of hCaptcha is subject to hCaptcha’s Terms of Service, available at https://www.hcaptcha.com/terms, and hCaptcha’s Privacy Policy, available at https://www.hcaptcha.com/privacy.
LinkedIn Analytics
We use LinkedIn Analytics to understand how our advertising campaigns perform on LinkedIn.
- Data Collected: Information about your visits to our Services and interaction with our ads, including IP address, browsing activity, and other data.
- Learn More: For more information, visit https://linkedin.com/legal/privacy-policy.
- Opt-Out: You can opt-out by adjusting your browser settings.
IX. Sale of Personal Information
If you do not have an account with any of our Services, we will not sell your Personal Information and no action is required by you to prohibit our sale of your Personal Information.
If you have an account with one of our Services, we may sell your Personal Information to third parties for business or commercial purposes. The categories of Personal Information we may sell include:
- Identifiers: Name, email address, phone number, employer.
- Course Information: Names of courses in which you have enrolled, names of courses you have completed.
- Skill Assessment Results: Summarized data including skill categories where you were assessed to need improvement (but not details of which specific questions or tasks you failed) and dates of assessments.
Your Rights
You have the right to opt out of the sale of your Personal Information. To exercise this right, please log in to your account and visit the privacy settings page in "My Account" at https://training.fieldsim.com/my-account/privacy-choices.
X. Automated Decision-Making and Profiling
We use automated decision-making processes, including profiling, to enhance your experience with our Services. This involves analyzing your Personal Information automatically to make decisions related to:
- Personalized Offers and Discounts: Providing you with tailored promotions based on factors like your purchase history and interactions with our Services.
- Service Optimization: Improving our Services by analyzing user behavior to identify trends and preferences.
- Customized Communications: Sending you communications that are relevant to your interests based on your interactions with our Services.
Your Rights
You have the right to opt out of our automated decision-making processes, including profiling. To exercise this right, please log in to your account and visit the privacy settings page in "My Account" at https://training.fieldsim.com/my-account/privacy-choices. By opting out, you may not receive personalized offers, recommendations, or communications tailored to your interests.
XI. Data Security
The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Users play a vital role in data security, especially as it regards passwords. We encourage you to use strong, unique passwords for your account and to change them regularly. Please notify us immediately if you become aware of any unauthorized access or activity on your account. If you have any questions about the security of our Services, you can contact us using one of the methods in Section XVII below.
We encourage you to protect your account credentials and notify us of any unauthorized use.
XII. Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
XIII. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information:
- Access: You can request access to the Personal Information we hold about you.
- Correction: You can request that we correct or update your Personal Information.
- Deletion: You can request that we delete your Personal Information.
- Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us using the information in Section XVII below.
XIV. International Data Transfers
Personal information we collect may be shared with our affiliates and subsidiaries and may be stored and processed in the U.S. or any other country in which we or our affiliates or subsidiaries or agents maintain facilities. By providing us with your Personal Information and using our Services, you consent to any such transfer of information outside of your country.
XV. Children's Privacy
Our Services are not intended for individuals under 13 years of age. We do not knowingly collect information from children.
XVI. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you immediately by posting the updated Privacy Policy on this page and updating the date at the top. All changes are effective immediately after they are posted on this page. You are advised to review this page periodically for any changes.
XVII. Contact Us
To request a copy of your Personal Information or request that we delete your Personal Information, or if you have any questions or concerns about this Privacy Policy or our data practices, please submit the Questions or Comments form at the bottom of this page or contact us at:
Field Sim LLC
5900 Balcones Dr Suite 20721
Austin, TX 78739
XVIII. Links to Third Party Sites
Our Services include links to other Internet sites whose privacy practices may differ from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Internet site you visit.