Troubleshooting and Meter Skills

Learn how to use a multimeter safely and effectively to quickly find any circuit fault. This class is great for newer techs to learn the basics and for experienced techs to learn advanced skills.

Student learn using a portable training board that has 80 circuit segments where the instructor can introduce opens, shorts, reverse polarity, and ground faults - including ground faults through water. Most importantly, students learn a repeatable process to find issues fast.

Training is focused on 12 and 24V systems so it's great for anyone who does fire, security, building automation, smart lighting, sound, PA, industrial automation, AV, nurse call, school clocks, gate and overhead door controls, stage lighting and theatrical controls, solar PV, car wash controls, fuel dispensing systems, telecom, data center infrastructure - techs in any low voltage controls industry.

Each course is tailored to the audience. Automation and controls technicians learn how to troubleshoot 24 VDC and 24 VAC circuits, how to verify phase when connecting transformer secondaries in parallel, and how to measure 4-20 mA sensor current.

Security technicians learn how to troubleshoot both parallel and series circuits, e.g., access control, intrusion zones, and sirens. Fire alarm technicians learn how to troubleshoot circuits with and without EOL resistors, Class A & B wiring, and get the most in-depth practice troubleshooting ground faults.

Hands-on practice finding faults with our training boards is a critical part of this class.

> Read about the history leading to the development of the FS-24-TBS Troubleshooting Station

Course Details

Students start by learning about the elementary physical forces that allow electricity to exist. Students will gain a clear understanding of current, voltage, and resistance. Building upon that knowledge, students will learn how circuits work and the different types of circuit faults.

After understanding basic circuit faults, students will learn how series and parallel control circuits (e.g., security, fire alarm, HVAC, SCADA, and other low voltage equipment control wiring) work, how these circuits get compromised, and how to find and fix the problem. Students will learn to troubleshoot circuits with and without end-of-line resistors.

Students will learn how to troubleshoot with a voltmeter and how to stay safe while doing so. Students will also learn how to use an ohmmeter (continuity mode) and when it is advised to use an ohmmeter instead of a voltmeter.

Most importantly, students will get repeated practice troubleshooting opens, shorts, ground faults, and reverse polarity on the FS-24-TBS Troubleshooting Station.

The FS-24-TBS Troubleshooting Station with 80 devices across 4 circuits. System is active as indicated by a blue Active LED and the LEDs on each device.
FS-24-TBS Troubleshooting Station

 

The FS-24-TBS-JB jumper board with 320 wires coming into it and 160 jumpers installed, enabling the instructor to introduce open, short, ground, and reverse polarity faults for the student to troubleshoot.
Jumper board enables the instructor to introduce open, short, ground, and reverse polarity faults for the student to troubleshoot

Advanced Topics

Moving beyond simple faults, students will learn how to troubleshoot difficult faults, including swinging or intermittent faults and weak shorts and ground faults.

Students will learn to troubleshoot difficult faults using advanced digital multimeter features, such as manual range, bar graph, and min/max record.

Students will learn tactics to determine the order of devices on a circuit where the path is unknown (useful for service techs and for install techs taking over from someone else).

Students will learn how to measure current to see if a circuit is overloaded. Controls and automation techs who work with 4-20 mA sensors will get to practice reading 4-20 mA sensor outputs.

Students will also learn how to use other electronic tools besides a digital multimeter, such as analog meters, meggers, and inductive amplifiers with tone generators.

Students will learn how to find a good ground reference and will be introduced to the Portable Ground Reference.

Students also get the opportunity to practice troubleshooting multiple simultaneous faults.

Relays and One-Line Electrical Diagrams

Additionally, students will learn how to read basic one-line DC electrical diagrams to determine how a relay is configured, using the FS-5-BFT Relay Training Board.

The FS-5-BFT Relay Training Board, showing 4 relays active, 6 relays inactive, LED 0 illuminated, and LEDs 1-10 extinguished.
FS-5-BFT Relay Training Board

Interactive Circuit Simulator and Custom Video Game

To further enhance the learning experience, we use an interactive circuit simulator and a custom video-game.

Tailored Class Content

Each class is customized based on student specializations.

HVAC, building automation, or controls techs who work with 24 VAC devices (e.g., damper motors) will learn how transformers work and get hands on experience connecting 24 VAC transformers in parallel using the FS-24-XSC where they can safely witness firsthand transformers doubling the voltage when connected out of phase.

The FS-24-XSC 24 VAC Transformer Secondaries Connecting Board, showing 2 transformers out of phase.
FS-24-XSC Transformer Secondaries Connecting Board

Techs who work with 4-20 mA sensors will learn how to measure sensor output by utilizing their digital multimeter in ammeter mode with the FS-24-4SG 4-20 mA Signal Generator, which lets them dial the 4-20 mA signal up and down while their meter is in series with the circuit.

The FS-24-4SG 4-20 mA Signal Generator, showing 5.38 mA current with the dial nearly at zero.
FS-24-4SG 4-20 mA Signal Generator

Fire alarm techs will learn how to troubleshoot Class A wiring and how to diagnose and repair T-Taps. Security techs will learn how to diagnose faults on series circuits and how to determine whether contacts are open or closed.

Both security and fire alarm techs will practice troubleshooting ground faults through water.

Audience

This class is perfect for any low voltage controls technician whose role requires using a multimeter.


Course length: 16 hours
(16 CPD points)

Price: $1000 per student

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Schedule

We offer private classes for companies and organizations, as well as public classes open to anyone. Here is our upcoming schedule. Further down are instructions for requesting a class be brought to your city.

LocationDatesTimeAddressAvailability
Plano, TXJanuary 21-22, 20268am - 5pmPrivateSeats are still open - register today if your company scheduled this training

Let us know you'd like for us to bring this class to a town near you by filling out the form below. If you can't meet the 6-student minimum for a dedicated class, we'll try to solicit additional interest in your area and let you know when a public class is available.

Online On-Demand Training

You might also be interested in our online courses, which make extensive use of 4K video, much of which was filmed in the field. Browse our list of online courses to learn more.


 

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