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Troubleshooting and Meter Skills – Foundations

Background and more details are available on the Troubleshooting and Meter Skills overview page.

Troubleshooting fire alarm system faults is a critical skill if we want to keep building occupants safe and our customers happy. Whether a tech is experienced or just starting out, they might struggle to quickly and accurately identify the following common faults:

  • Open circuit
  • Short circuit
  • Ground fault
  • Reverse polarity

This is a compact version of our full Troubleshooting and Meter Skills course. In this course, students will learn about the elementary physical forces that create electricity and allow current to flow.

For several basic fault conditions, students will learn how to determine which type of fault they are facing, which circuit it is on, and where it is at.

This is a live instructor-led course and incorporates animations, live interactive demos, and hands-on practice diagnosing fire alarm trouble conditions. Beyond merely learning basic meter skills, students will also learn how to use concepts like "divide and conquer."

This class covers the following types of fault conditions:

  • Single open circuit with and without knowing the circuit layout
  • Single short circuit with and without knowing the circuit layout
  • Single ground fault with and without knowing the circuit layout
  • Single reverse polarity with and without knowing the circuit layout

For more in-depth troubleshooting training and practice diagnosing more advanced faults, students will need to complete the full course.


Course length: 8 hours
(8 CPD points)

Price: $500 per student

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Schedule

LocationDatesTimeAddress
Boise, IDAugust 7, 2025 8am - 5pm9999 W Emerald St Bldg A, Boise, ID 83704
Spokane, WAAugust 11, 2025 8am - 5pm2680 E Ferry Ave, Spokane, WA 99202
Seattle, WAAugust 14, 2025 7:30am - 4:30pm21429 64th Avenue South, Kent, WA 98032
Portland, ORAugust 21, 2025 7:30am - 4:30pmTBA
San Francisco, CASeptember 8, 2025 8am - 5pmTBA
Sacramento, CASeptember 11, 2025 8am - 5pmTBA
Reno, NVTBATBATBA
Fresno, CATBATBATBA
Los Angeles, CATBATBATBA
San Diego, CATBATBATBA
Las Vegas, NVTBATBATBA
Phoenix, ARTBATBATBA
El Paso, TXTBATBATBA
San Antonio, TXTBATBATBA
Austin, TXTBATBATBA
Houston, TXTBATBATBA

We're also available for private instruction with a minimum class size of 6.

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Online On-Demand Training

You might also be interested in our online courses, which make extensive use of 4K video, much of which was filmed in the field. Browse our list of online courses to learn more.