Troubleshooting and Meter Skills

Troubleshooting and Meter Skills

Learn how to use a multimeter safely and effectively to quickly find any circuit fault. This class is great for newer techs to learn the basics and for experienced techs to learn advanced skills.

Student learn using a portable training board that has 80 circuit segments where the instructor can introduce opens, shorts, reverse polarity, and ground faults - including ground faults through water. Most importantly, students learn a repeatable process to find issues fast.

Training is focused on 12 and 24V systems so it's great for anyone who does fire, security, building automation, smart lighting, sound, PA, industrial automation, AV, nurse call, school clocks, gate and overhead door controls, stage lighting and theatrical controls, solar PV, car wash controls, fuel dispensing systems, telecom, data center infrastructure - techs in any low voltage controls industry.

Hands-on practice finding faults with our training boards is a critical part of this class.

Follow this link to learn more about the training aids used in this course.

The FS-24-TBS Troubleshooting Station with 80 devices across 4 circuits. System is normal as indicated by a green Normal LED.
FS-24-TBS Troubleshooting Station

 

The FS-24-TBS-JB jumper board with 320 wires coming into it and 160 jumpers installed, enabling the instructor to introduce open, short, ground, and reverse polarity faults for the student to troubleshoot.
Jumper board with 160 jumpers enables the instructor to introduce open, short, ground, and reverse polarity faults for the student to troubleshoot

Relay Training Board

In the Full Course, students learn how to read one-line electrical diagrams and how to work with relays, using the FS-5-BFT Relay Training Board. You'll have to come to class to learn the secret hidden behind the labels at each switch.

The FS-5-BFT Relay Training Board, showing 4 relays active, 6 relays inactive, LED 0 illuminated, and LEDs 1-10 extinguished.
FS-5-BFT Relay Training Board

 

Interactive Circuit Simulator and Custom Video Game

To further enhance the learning experience, we use an interactive circuit simulator and a custom video-game.

Audience

This class is perfect for any low voltage controls technician whose role requires using a multimeter.

1-Day and 2-Day Versions

In the Field Sim Troubleshooting and Meter Skills course, students start by learning electrical foundations and basic meter skills. By the end of Day 1 (Foundations), students should be able to quickly find solid faults, like opens, shorts, reverse polarity (DC), and ground faults.

Students who return for Day 2 (Full Course) will learn advanced troubleshooting strategies and how to find more difficult faults, like intermittent faults, weak ground faults (including ground faults through water), and multiple simultaneous faults. Depending on time and class needs, they might get to practice diagnosing faults where the circuit path is unknown or doesn't match the drawing. Or they might get to practice diagnosing faults on circuits with T-Taps. Students will also get to use the FS-5-BFT Relay Training Board to learn how to read basic one-line DC electrical diagrams to determine relay operation.

Troubleshooting and Meter Skills
Foundations
(1-Day)

In this 1-day class, students learn and practice a repeatable process to find simple faults like solid opens, shorts, reverse polarity, and ground faults, using a digital multimeter. Students get to engage with interactive simulations and practice hands-on with the FS-24-TBS Troubleshooting Station. More details...

Course length: 1 day
(0.8 CEU)

Price: $500

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Troubleshooting and Meter Skills
Full Course
(2 Days)

This 2-day class includes all the material from the 1-day Foundations class. When they return for the second day, students learn to address more difficult problems, like intermittent faults and ground faults through water. Students also learn to read one-line electrical drawings and understand relays via hands-on interaction with the FS-5-BFT Relay Training board. More details...

Course length: 2 days
(1.6 CEU)

Price: $1000

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Schedule

If you'd like for us to bring this class to a town near you, fill out the form below to let us know.

 

We require a minimum of 6 students for dedicated classes.  If you don't have that many students, you can still attend a public version of our training. Check out the schedule below to see if we have anything planned nearby. If not, submit the form above and we'll let you know when we're coming to your area.

LocationDatesPublic or Private
Dallas, TXSeptember 29-30, 2025Private
Dallas, TXOctober 1-2, 2025Private
Dallas, TXOctober 3-6, 2025Private
Dallas, TXOctober 13-14, 2025Private
Austin, TXOctober 20-21, 2025Open to the Public
Plano, TXDecember 8, 2025 Private
Plano, TXDecember 9-10, 2025Private
Dallas, TXTBAOpen to the Public

Online On-Demand Training

You might also be interested in our online courses, which make extensive use of 4K video, much of which was filmed in the field. Browse our list of online courses to learn more.